Account Sense is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.
Ongoing Efforts to Ensure Accessibility
We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.
Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.
Accessibility Features On Our Website
The following is a list of items we have included in our website to improve its accessibility:
- Motion Reduction:
- Limited use of motion on web pages.
- Features allowing users to control motion settings.
- Video and Audio transcription
- Keyboard Navigation Features:
- Compatibility with browser-based navigation via TAB, Shift-TAB, and other key combinations.
- Support for Mozilla Firefox Accessibility Extension (additional navigation keys: A, Q, W, S, E, D).
- WAI-ARIA Implementation:
- Default ARIA labels for widgets, structures, and behaviors, helping assistive devices interpret page elements.
- Compliance with Accessibility Standards:
- Commitment to WCAG 2.1 guidelines (AA level conformance).
- Adherence to ATAG 2.1 (AA level) for making authoring tools accessible and enabling accessible content creation.
Where We’re Improving
In our efforts to bring our website up to standard, we are targeting the following areas:
- Third-Party Platform Limitations:
- We’re unable to control coding brought in from third party platforms which include but are not limited to social media networks, technology providers, etc.
- Browser Keyboard Navigation Features:
- Enhance support for header and menu navigation across all browsers, as these are currently unsupported.
- Toggle Images and User Style Sheet Support:
- Implement features to toggle images and customize style sheets for better user control.
- Motion Control Customization:
- Expand on the motion control feature to include granular settings for different types of motion.
- Higher WCAG Conformance Levels:
- Consider striving for AAA-level conformance on critical sections of the site.
This is part of our broader effort to make everyone’s experience at [COMPANY NAME] a welcoming and enjoyable one. Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third party websites to which we may link.
Accessibility Support Contact
We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email [email protected] or give us a call at (509) 591-0105. We will do our best to assist you and resolve issues.
